Essential Training At Your Finger Tips

Watch training courses/videos from the comfort of your home and office - Get training from the most trusted sources in the industry - Receive CEs immediately after completing your course

Florida's Private Duty home care market continues to expand. In part, this growth can be explained by the increasing number of Baby Boomers entering the home care market every day, who are in need of quality care in the comfort of their own homes. Growing pains are associated with this expansion, including increased competition, staffing shortages, salary demands, programmatic shifts, and regulatory requirements. Despite these growing pains, this workshop offers a unique opportunity to gain insights into the private duty home care industry, with the potential to make an informed decision on entering the market or expanding current services. So, cue the lights, roll the camera, and get an action plan in place with HCAF's Director of Private Duty Services Renee Bush.   Speaker/Course Author - Renee Bush Read more

Infection prevention and control programs are essential to providing safe and high-quality patient care across all healthcare settings (even on The Walking Dead!). During this session, participants will learn about the essential components of an infection control program as well as tips for compliance.   Speaker/Course Author - Victoria Barron  Read more

Participants in this session will gain an understanding of emergency preparedness requirements and procedures as well as how technology can be used to locate and stay in touch with patients/clients during an emergency. This session prepares participants with a plan for implementation in the real world. Read more

With the introduction of the Home Health Value-Based Purchasing (HHVBP) Model, there's a direct financial implication for agencies based on their Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) measures. It's vital for home health providers to recognize that "Patient Experience" is as crucial, if not more so, than the conventional view of HHCAHPS as simply a "Patient Satisfaction" indicator. A detailed examination of HHCAHPS reveals that an impressive 17 out of 19 questions zero in on patient experience, underlining its increasing significance. This focus resonates with the trends we've seen in acute care settings in the past few years. Elevating your agency's HHCAHPS scores holds significance because it indicates not just patient contentment but can also catalyze enhancements in quality, influence reimbursement and financial support, establish a competitive edge, guarantee adherence to regulations, furnish ongoing insights, enhance staff involvement, and foster a culture of accountability and transparency. Ultimately, this endeavor contributes to improved patient care and outcomes. In this webinar, attendees will receive insights into the specific HHCAHPS questions that influence patients' evaluations of clinicians. We will also offer actionable strategies to help agencies enhance patient experiences, improve HHCAHPS scores, and cultivate a more robust relationship between patients and clinicians in today's healthcare environment. Join us for this in-depth look at the HHCAHPS survey to learn how scores are interpreted, their impact, and how to improve your agency’s performance.   Speaker/Course Author - Matthew Mulski; Alice "Nora" Silver  Read more

It is no secret that the workforce shortage in home-based care has reached crisis-level proportions. Despite industry leadership's best efforts, the gap between the number of people needing assistance and the number of workers available to deliver that care is accelerating at an unsustainable pace. In an effort to identify the overarching issues complicating recruitment and retention efforts, the National Association for Home Care & Hospice partnered with Mission Care Collective to produce The State of the Direct Care Workforce, a national study that included data from over 67,000 caregivers, certified nursing assistants, and home health aides. In this groundbreaking study, the first of its kind, seven distinct types of caregiver were identified. This session will teach participants about each of these personas, how to recruit them, and, most importantly, how to tweak your organization's culture to retain them. The final report will be available for download. Read more

This session focuses on the need for a streamlined referral process, which ensures that patients are admitted promptly and that providers receive adequate reimbursement for the services provided. We will focus on securing all the necessary documentation to be compliant, including the pre-claim review documents required for the Medicare Review Choice Demonstration (RCD).  Read more

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