Essential Training At Your Finger Tips

In the fast-paced role of home care sales, professionals encounter unique challenges that go beyond mere transactions. They serve as pillars of comfort, support, and assurance to families navigating difficult times, underscoring the crucial need for specialized sales training tailored to the home care industry.   This session delves into the core components of effective home care sales training, emphasizing the delicate balance of empathy, understanding, and trust-building alongside traditional sales skills. Attendees will gain invaluable insights into:   • Developing relationships with professional referral sources • Building strong relationships in the home care sales role • Identifying Key Performance Indicators (KPIs), goals, and steps to accountability • Integrating in-person marketing with online efforts   Join us as we provide you with the tools and strategies necessary to elevate your approach to home care sales and achieve unparalleled success in this dynamic industry.   Speakers/Course Authors - Valerie VanBooven & Dawn Fiala Read more

Join us for a dynamic workshop aimed at advancing compliance excellence in home health. Throughout this workshop, the speakers will delve into crucial compliance components, offering innovative strategies to navigate and mitigate the top 10 survey denials. Additionally, they will navigate essential details regarding infection control and emergency preparedness protocols, ensuring your agency remains resilient in the face of challenges. Participants will gain valuable insights into the eligibility documentation requirements for admitting home health patients, including critical criteria such as homebound status and face-to-face requirements. Prepare to elevate your agency's compliance practices and play a pivotal role in shaping the future of home care. Speakers/Course Authors - Melinda Gaboury & Victoria Barron Read more

In the upcoming year, the Centers for Medicare & Medicaid Services (CMS) will introduce significant modifications through their proposed payment rule for home health agencies, impacting operational procedures and revenue cycles. This session offers a comprehensive review of the proposed rule, addressing both policy and technical changes. Attendees will gain timely and critical insights into adapting and thriving amidst these transformations, ensuring their agencies remain resilient and successful in the dynamic realm of home health care. Speakers/Course Authors - Melinda Gaboury Read more

Are you or your team feeling overwhelmed by burnout? In the demanding field of health care, burnout poses unique challenges that hinder success. Join us as we embark on a journey to banish burnout, exploring practical strategies, sharing personal experiences, and fostering a supportive community dedicated to promoting well-being and success. Burnout is a pervasive issue with far-reaching consequences, including decreased employee engagement, lower productivity, higher absenteeism, and increased turnover. With a staggering 76% of employees experiencing burnout even before the pandemic, it's evident that burnout is a workplace crisis that demands urgent attention. In this session, we'll confront the detrimental effects of burnout head-on, including its role in ""quiet quitting"" and its impact on employee engagement, productivity, absenteeism, and turnover. You'll discover proven tactics to combat burnout and revive resilience within yourself and your team. Speakers/Course Authors - Colleen DelVecchio Read more

Join National Association for Home Care & Hospice (NAHC) President Bill Dombi, Esq., for an overview of the latest policy developments and trends in home health care. Attendees will glean insights into the current national landscape and examine how federal policies are shaping home care operations in Florida. Bill will guide attendees through essential topics, such as ongoing federal legislation and Medicare's proposed payment rule for 2025, among other critical areas of focus. Come join us as we examine these pivotal issues and envision a future of innovation, collaboration, and resilience in the home care industry. Speakers/Course Authors - Bill Dombi Read more

As non-medical home care continues to rise as a pivotal player in whole-person care, stakeholders seek trusted allies in advancing value-based care initiatives. Is your agency ready to take its place at the value-based care table? This session will unveil essential data and metrics to craft your agency's value proposition, positioning you as a valuable partner in shaping the future of home care. Speakers/Course Authors - Guy Tommasi Read more