Essential Training At Your Finger Tips

Embark on a journey through the vast universe of claim denial management in this essential session on optimizing your home health agency’s financial performance. Navigating the cosmos of claim denials requires precision and strategy and demands a systematic approach to ensure revenue cycles remain smooth and efficient. We’ll explore effective strategies for preventing denials, correcting errors, and appealing claims, giving you the tools needed to maximize reimbursement and minimize financial setbacks. Get ready to chart a course to improved financial health and smoother operations in the world of home health.     Speakers/Course Authors - Michael Greenlee & Hannah Vale Read more

Embark on an interstellar journey exploring the role therapy plays in the Patient-Driven Groupings Model (PDGM), and how to align therapy practices with evolving payment reform. Home care providers must ensure that all the PDGM stars align — especially therapy services — to optimize reimbursement and outcomes. We’ll explore best practices for integrating therapy into the PDGM framework, how to maximize reimbursement through precise documentation, and strategies to position therapy services for success within this dynamic payment model.     Speakers/Course Authors - Melinda Gaboury Read more

Like a spacecraft maneuvering through an asteroid field, we’ll navigate the complex space between denials and approvals, exploring the critical process of medical reviews and appeals to avoid pitfalls and ensure successful claim resolutions. We’ll examine key strategies for effectively managing denials, understanding the appeal process, and presenting the strongest case for reconsideration. Attendees will learn how to streamline their workflow, reduce claim rejections, and successfully appeal denied claims, ultimately improving financial performance and compliance.     Speakers/Course Authors - Melinda Gaboury Read more

Fuel your agency’s success by leveraging the Consumer Assessment of Healthcare Providers and Systems (CAHPS) to drive better home health outcomes. In this session, we’ll explore how CAHPS data can improve patient satisfaction, elevate care quality, and support regulatory compliance. Like a space explorer guided by precise instruments, providers can use CAHPS results to chart a course toward excellence. We’ll also share stellar insights from the Patient and Family Satisfaction Quality Improvement Project, featuring data from 80 home based care organizations. Discover how to interpret CAHPS feedback, apply proven strategies, and elevate your agency’s performance and patient-centered care.     Speakers/Course Authors - Lindsay Doak & Chris Attaya Read more

Strap in as we begin re-entry from our conference orbit! Your HCAF mission crew is here to help you navigate the gravitational pull of new updates, compliance changes, and actionable takeaways from the conference. We’ve gathered stellar intel across all sectors—policy updates, regulatory shifts, operational best practices, and futuristic innovations—and we’re ready to decode it all for your safe landing back at the command center (aka your organization) Have questions before re-entry? Now’s your chance to engage with your HCAF crew, clarify your coordinates, and set a course for successful implementation. The mission doesn't end here—this is where it launches.     Speakers/Course Authors - Jessica Devine & Patti Heid Read more

Speakers/Course Authors - Sue Denis & Enock Denis Read more