Essential Training At Your Finger Tips

Effective care plans should reflect each patient’s goals, voice, and lived experience — not simply satisfy documentation requirements. This session presents clinical and leadership strategies for translating patient-stated goals into individualized care plans that support collaboration, engagement, outcomes, and quality of life. Speakers/Course Authors - Christina Crumbley & Cara Tomlinson Read more

This session examines how to build and scale a compliant Family Home Health Aide program for medically fragile children. Viewers will learn how eligibility standards, physician orders, caregiver training, competency validation, clinical oversight, and patient-safety safeguards work together to support family involvement and continuity of care. Speakers/Course Authors - Cherylanne Wilson & Jessica Boston Read more

Electronic medical record platforms contain significant potential to improve billing accuracy, reimbursement, and compliance. This session explains how system configuration, documentation alignment, and workflow optimization can support Medicaid and Department of Veterans Affairs billing requirements. Speakers/Course Authors - Frank Ripoll Read more

Effective patient and caregiver education is essential to improving home health outcomes. This session presents evidence-based strategies for assessing readiness to learn, tailoring communication, improving retention, and documenting instruction effectively to support stronger engagement and clinical results. Speakers/Course Authors - Joe Osentoski Read more

This workshop examines Electronic Visit Verification (EVV) compliance, workflow integration, audit readiness, and operational implementation from multiple perspectives. Presentations from the Agency for Health Care Administration, HHAeXchange, Sunshine Health, and My Care Operator address regulatory expectations, system operations, audit preparation, recurring pain points, and strategies for improving compliance. The recorded educational sessions include: - Agency for Health Care Administration Overview – Melissa Vergeson, Agency for Health Care Administration - The View From HHAeXchange – Daniel Spurlock, HHAeXchange - Audit Ready: EVV Under the Microscope – Shera Campbell, Sunshine Health - From Resistance to Compliance: Solving EVV Pain Points – Julio Barea, My Care Operator Speakers/Course Authors - Melissa Vergeson, Daniel Spurlock, Shera Campbell, Julio Barea Read more

Accountable Care Organizations and Clinically Integrated Networks are playing an increasingly important role in value-based care. This session explains how these arrangements work, how home health agencies can pursue partnerships, and how effective collaboration can improve patient outcomes and financial performance. Speakers/Course Authors - Nir Katz & Kristofer Smith Read more