Essential Training At Your Finger Tips

This session examines common documentation deficiencies that can jeopardize Medicare compliance and reimbursement. Viewers will learn strategies for improving clinical accuracy, aligning the Outcome and Assessment Information Set (OASIS) with the medical record, strengthening plan-of-care consistency, and creating more defensible documentation for medical review. Speakers/Course Authors - J'non Griffin Read more

Drawing on her experience scaling an organization from 12 to more than 300 team members, Regina Asuncion shares practical frameworks for delegating effectively, creating scalable standard operating procedures, and using feedback systems to strengthen accountability and support growth. Speakers/Course Authors - Regina Asuncion Read more

Artificial intelligence is beginning to reshape home health documentation workflows. Through real-world examples, this session examines applications that automate data capture, support Outcome and Assessment Information Set accuracy, streamline charting, and reduce the administrative burden contributing to clinician burnout. Speakers/Course Authors - J'non Griffin Read more

Using fire as a metaphor for discovery, transformation, and progress, this session explores the leadership mindset needed to guide organizations into their next phase of growth. Viewers will consider the foundational elements that sustain success and help leaders expand their influence. Speakers/Course Authors - Joseph Thompson Read more

Home care agencies devote thousands of staff hours to telephone-based administrative tasks such as insurance verification, prior authorization, claim-status checks, and denial appeals. Drawing on real-world data, this session demonstrates how artificial intelligence voice agents are automating these activities and provides a framework for evaluating readiness, selecting high-impact applications, and avoiding common implementation mistakes. Speakers/Course Authors - Jay Gopal Read more

This leadership-focused session examines how curiosity, ownership, and commitment influence employee performance, engagement, and resilience. Viewers will learn practical strategies for renewing motivation, disrupting burnout-driven work patterns, and strengthening accountability across their teams. Speakers/Course Authors - Miles McGrath Read more