Essential Training At Your Finger Tips

Just as space missions require constant vigilance to avoid critical issues, providers must be proactive in identifying payment challenges that can result in lost revenue. In this engaging session, we’ll explore the 50 common mistakes that jeopardize payment and how to avoid them. Leave this session with a checklist of pitfalls and the know-how to secure every dollar your agency earns.   Speakers/Course Authors - Joe Osentoski Read more

Embark on an interstellar journey through the OASIS E-1 documentation process in this essential session. Just as astronauts rely on precise navigation to reach their destination, this workshop will help you chart a clear path through the complexities of OASIS E-1 documentation. You’ll learn how to navigate the nuances of assessment requirements, ensure compliance with the latest regulations, and avoid common pitfalls that can hinder your progress. With expert guidance, you’ll gain the tools needed to master the OASIS E-1 universe and ensure your documentation is as accurate and efficient as a spacecraft on a mission to success. Get ready to set course for clear, compliant, and comprehensive documentation!   Speakers/Course Authors - Jennifer Osburn Read more

In this session, we’ll focus on equipping your team with the "right stuff" to enhance Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) scores. Just as astronauts need the best training to succeed in their missions, your staff needs the right skills and knowledge to deliver exceptional care that positively impacts HHCAHPS results. We’ll explore effective training strategies, communication techniques, and patient engagement practices that can boost satisfaction scores and improve overall care quality. Attendees will learn how to elevate staff performance and ensure your agency’s HHCAHPS scores are out of this world.   Speakers/Course Authors - Jennifer Osburn Read more

Prepare for a journey into the future as we explore the 2026 National Home Care Policy Update. In this forward-thinking session, we’ll examine the evolving landscape of home care policy and the opportunities and challenges that lie ahead in the next galaxy of health care. We’ll discuss upcoming regulations, trends, and innovations that will shape the future of the industry, and provide the insights you need to stay ahead of the curve. As we chart a course toward a new era of home care, this session will help you navigate the changing policy universe and position your agency for long-term success.   Speakers/Course Authors - Steven H. Landers, MD, MPH Read more

Explore how cutting-edge health information technology (IT) is propelling the future of care delivery. From electronic health records (EHRs) to telehealth and artificial intelligence (AI), this session will spotlight key advancements shaping home care. Learn how to integrate these innovations to improve efficiency, support patient outcomes, and future-proof your operations in Florida’s rapidly evolving care landscape.   Speakers/Course Authors - Pamela E. King & Kim Davis-Allen Read more

Blast off into a new era of growth with this session on strategic diversification and stellar marketing techniques to maximize your census. Explore new worlds and expand your reach! Diversifying your marketing strategies will help you capture new patient populations and increase your agency’s visibility. We’ll explore how to leverage innovative marketing tactics, target different demographic groups, and build a robust strategy to attract and retain patients and clients. Learn how to launch your marketing efforts into a new orbit, driving growth and sustainability while enhancing your agency’s reputation in the competitive home care universe.   Speakers/Course Authors - Lori Beth Irvin Read more