Essential Training At Your Finger Tips

Get ready for a "workforce wake-up call" as we prepare for liftoff into a new frontier of home care. In this dynamic session, we will recalibrate our approach to workforce development and explore the vast opportunities in today’s rapidly evolving work world. Much like space exploration, the home care workforce requires constant adaptation and innovation. This session will focus on how to engage, retain, and inspire teams while navigating the challenges and possibilities of a shifting work environment. Together, we’ll chart a course for a future where your workforce is empowered, efficient, and ready to meet the demands of the home care galaxy.   Speakers/Course Authors - Cara Silletto & Carrie Murphy Read more

What if you could cut recruitment costs, speed up your hiring process, and consistently attract high-quality caregivers—without burning out your office staff? In this groundbreaking session, discover how some of the nation’s most forward-thinking home care agencies are using AI and automation to overcome one of the industry's greatest challenges: the caregiver shortage. This isn’t theory—it’s real-world strategy that’s already producing extraordinary results. Learn how to streamline your recruitment pipeline, reduce onboarding time, and bring in top-tier talent while drastically lowering manual workload. You’ll also discover the 3 Ps to scale your agency through AI recruitment—a simple yet powerful framework driving performance, efficiency, and growth. If you're tired of no-shows, slow hires, and staffing gaps, this session will show you exactly how to build a stronger, faster, and more efficient workforce model—so your agency can scale with confidence and deliver care at the highest level. Skip the policy talk. Come discover the future of hiring in home care—and walk away with a roadmap to solve your staffing challenges for good.   Speakers/Course Authors - Ravin Shah & Angel Abrego Read more

Speakers/Course Authors - Mike Seamon Read more

This session will explore the vital steps in navigating and addressing harassment in the home care environment, ensuring that care teams are equipped to maintain a safe and respectful atmosphere. Home care providers must be prepared to manage and resolve interpersonal issues that may arise in the home setting. We’ll discuss proactive strategies for fostering positive communication, establishing clear boundaries, and creating an inclusive, respectful culture. Attendees will learn how to cultivate an environment where both caregivers and clients feel safe, respected, and valued.   Speakers/Course Authors - Emily Scarbrough McFadden, MPH, CPHQ Read more

Delivering exceptional care experiences starts with intentionality. In this session, we'll explore practical strategies to improve both patient/client and caregiver experiences. Learn how to streamline communication, foster trust, and create a culture of excellence where all stakeholders thrive — helping your agency stand out in a competitive market.   Speakers/Course Authors - Becky Reel Read more

Just as space missions require constant vigilance to avoid critical issues, providers must be proactive in identifying payment challenges that can result in lost revenue. In this engaging session, we’ll explore the 50 common mistakes that jeopardize payment and how to avoid them. Leave this session with a checklist of pitfalls and the know-how to secure every dollar your agency earns.   Speakers/Course Authors - Joe Osentoski Read more