Essential Training At Your Finger Tips

Part 3: Managing VBP to Success – HH Operational Model with Key Performance Indicator Metrics    Connecting VBP to previous HH Pay for Performance (P4P) models Establishing Key Performance Indicators (KPI) to track VBP progress in real-time  Sharing KPI Metric tracking grid for real-time VBP data management  Scripting for VBP Success for supervisory and clinical staff, patients & caregivers Staff adjustment concerns regarding VBP programming as best practice  Addressing HHCAHPS requirements for VBP success in terms of baselines Analyzing HHCAHPS for best practice programming for VBP Scripting for Success for HHCAHPS VBP Outcomes Tracking VBP-related HHCAHPS data for real-time metrics HH’s Value-Based Purchasing (VBP) Model is the latest of the Impact Act Volume to Value reforms to affect how we develop and deliver care to our homebound patients. By redefining HH quality in terms of positively rewarding rapid clinical and fiscal outcomes, VBP seeks to improve the HH Provider’s care efficiency. As a result, traditional HH Care production and management processes fail to achieve VBP-based quality baselines and the related bonus payment. Furthermore, the VBP model requires certain outcome levels that are significantly beyond what is routinely seen in HH.    When reviewing the HH VBP model, it quickly becomes apparent that the depth and specificity employed to track, define, and reward qualified care extends well beyond the current level of management in most HH agencies. The complexity of VBP contrasts starkly with both the Star Ratings and HH Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) models we know, and it is much more difficult to achieve success. Though VBP focuses on outcome areas that are the traditional clinical and quality measures we are familiar with, VBP requires composite scores for success, so any areas where we might underperform will limit our success. Finally, HH VPB will deliver bonus payments to the top 10% of HH Providers nationally, and few if any Providers could hope to qualify for the bonus without a major VBP-based quality initiative in their agencies.   This progressive webinar series for Owners, Administrators, and Managers tackles the HH VBP reform from all angles for success, including the culture change required to assure your V2V performance produces newly identified outcome levels. These and other topics addressed will include:   Breaking down the HH VBP Model in performance terms for success Drilling down VBP-qualified outcomes and relating them to legacy HH Operations Identifying VBP performance outcomes and real-time management of best practice Establishing Key Performance Indicator (KPI) Metrics for ongoing VBP tracking Assuring a successful V2V culture change occurs in your agency Review a KPI metric tracking worksheet you can use for VBP improvement  Receive Scripting for Success approaches for VBP and HHCAHPS outcomes Case study demoes of multiple HH Providers who achieved VBP outcomes based on Operational changes, KPI tracking and Scripting for Success  VBP Operational changes that will improve your clinical performance and related fiscal margins outside of the VBP bonus With a Value-Based HH platform as the basis of your care production, care delivery, and patient satisfaction programming, you will be on the path for VBP-qualified outcomes. In addition, you will be prepared for success under the subsequent Impact Act HH reforms, including PAC PPS. Don’t miss this essential webinar series and start preparing for VBP success today.   Speakers/Course Authors - Kimberly McCormick & Arnie Cisneros  Read more

2025 is set to be a year of major changes in the Home Health arena. This webinar will provide a detailed review of the 2025 Proposed Rule in Home Health. Any changes that are set to be implemented for 2025 will be reviewed with best practices for implementation.    Speakers/Course Authors - Melinda Gaboury, COS-C  Read more

Craigslist and other online marketplaces and care listings have been making headlines. Discover how you can stand out and rise above the noise to differentiate your private duty services in a crowded market. This webinar will provide you with the strategies and tools you need to showcase your unique value and attract the right clients.    Speakers/Course Authors - Melanie Stover, OT, MBA, MS/ISM  Read more

HH’s Value-Based Purchasing (VBP) Model is the latest of the Impact Act Volume to Value reforms to affect how we develop and deliver care to our homebound patients. By redefining HH quality in terms of positively rewarding rapid clinical and fiscal outcomes, VBP seeks to improve the HH Provider’s care efficiency. As a result, traditional HH Care production and management processes fail to achieve VBP-based quality baselines and the related bonus payment. Furthermore, the VBP model requires certain outcome levels that are significantly beyond what is routinely seen in HH.    When reviewing the HH VBP model, it quickly becomes apparent that the depth and specificity employed to track, define, and reward qualified care extends well beyond the current level of management in most HH agencies. The complexity of VBP contrasts starkly with both the Star Ratings and HH Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) models we know, and it is much more difficult to achieve success. Though VBP focuses on outcome areas that are the traditional clinical and quality measures we are familiar with, VBP requires composite scores for success, so any areas where we might underperform will limit our success. Finally, HH VPB will deliver bonus payments to the top 10% of HH Providers nationally, and few if any Providers could hope to qualify for the bonus without a major VBP-based quality initiative in their agencies.    This progressive webinar series for Owners, Administrators, and Managers tackles the HH VBP reform from all angles for success, including the culture change required to assure your V2V performance produces newly identified outcome levels. These and other topics addressed will include:  Breaking down the HH VBP Model in performance terms for success Drilling down VBP-qualified outcomes and relating them to legacy HH Operations Identifying VBP performance outcomes and real-time management of best practice Establishing Key Performance Indicator (KPI) Metrics for ongoing VBP tracking Assuring a successful V2V culture change occurs in your agency Review a KPI metric tracking worksheet you can use for VBP improvement  Receive Scripting for Success approaches for VBP and HHCAHPS outcomes Case study demoes of multiple HH Providers who achieved VBP outcomes based on Operational changes, KPI tracking and Scripting for Success  VBP Operational changes that will improve your clinical performance and related fiscal margins outside of the VBP bonus With a Value-Based HH platform as the basis of your care production, care delivery, and patient satisfaction programming, you will be on the path for VBP-qualified outcomes. In addition, you will be prepared for success under the subsequent Impact Act HH reforms, including PAC PPS. Don’t miss this essential webinar series and start preparing for VBP success today.   Speakers/Course Authors - Kimberly McCormick & Arnie Cisneros  Read more

This recorded webinar will help your organization in maintaining compliance with HIPAA and other relevant laws during electronic communication with patients is crucial to safeguard home care providers from breaches, privacy lawsuits, and other adverse effects. Join Lani M. Dornfeld, Esq., from Brach Eichler LLC, a friend, and supporter of HCAF, as she addresses these issues: What exactly is protected health information? Best practices for communicating with patients via email and text message. The use of encryption. Apart from HIPAA, what other concerns should providers have? The concept of a HIPAA "safe harbor" in relation to cybersecurity best practices. With the heightened focus on cybersecurity from federal and state regulatory bodies and the national fight against cybercriminals, home care providers can no longer postpone privacy and security compliance due to lack of time or funding. The penalties associated with breaches, including fines, have become increasingly severe, potentially crippling any provider, and potentially putting smaller providers out of business. Lani will provide information on actions that can be taken to enhance compliance and reduce or eliminate potential regulatory penalties  Speakers/Course Authors - Lani Dornfeld, Esq. Read more

In this Zoom recording of HCAF’s Private Duty Lunch Chat, we will tackle the topic of creating accountability for your liaison staff.    A “Cadence of Accountability” sets the foundation and provides a roadmap to success while fostering a culture of accountability. However, implementing it can be a challenge in itself. Differentiating accountability from responsibility and determining how to prevent it from becoming micromanagement is more challenging than one would think. This Zoom® session will provide education to set up a cadence of accountability for your organization while fostering a positive and productive environment for your sales team, steering them toward success. Join us!    Speakers/Course Authors - Priya Sipp  Read more