Essential Training At Your Finger Tips

Strong margins don’t happen by accident. They come from understanding the right numbers and using them to make better decisions at every stage of growth. In this session, Dana Charumbira and Adam Shriver from The Home Care CPAs will walk through the core financial drivers behind a healthy, scalable home care agency. We’ll focus on the metrics that matter most, how they show up in your financials, and how to use them to evaluate performance, spot opportunities, and make more confident decisions. Whether you’re building toward your next stage of growth or looking to improve profitability at scale, you’ll leave with a clearer framework for managing your numbers and strengthening your margins.   Speakers/Course Authors - Dana Charumbira, CPA; Adam Shriver, Client CFO Read more

Organizations with multiple service divisions cannot assume referrals will flow naturally between them. This session explains how intentional processes, stronger communication, and improved coordination can activate internal referral pathways, enhance patient outcomes, and improve financial performance. Speakers/Course Authors - Kim Wilkerson Read more

Silos between Quality Assessment and Performance Improvement (QAPI) and clinical operations can waste resources and undermine organizational performance. This session explores how workforce optimization, clinical analytics, shared priorities, and well-timed change can improve engagement, outcomes, and organizational success. Speakers/Course Authors - Cindy Campbell & Katherine Morrison Read more

This session examines change-management frameworks and leadership strategies that help organizations navigate uncertainty while preserving trust, accountability, and stability. Viewers will learn how to manage resistance, strengthen resilience, and build teams capable of sustaining transformation. Speakers/Course Authors - J'non Griffin & Michelle Rogers Read more

Representatives from Palmetto GBA provide an in-depth examination of Medicare medical review priorities affecting Florida home health agencies. The course addresses common documentation errors, claim vulnerabilities, and audit trends while offering practical guidance from the Medicare Administrative Contractor (MAC) perspective to strengthen documentation, reduce risk, and improve compliance. Speakers/Course Authors - Michael Bibbins & Elizabeth Brogdon Read more

This session examines common documentation deficiencies that can jeopardize Medicare compliance and reimbursement. Viewers will learn strategies for improving clinical accuracy, aligning the Outcome and Assessment Information Set (OASIS) with the medical record, strengthening plan-of-care consistency, and creating more defensible documentation for medical review. Speakers/Course Authors - J'non Griffin Read more