Essential Training At Your Finger Tips

2026 EVV Series Part 1: Where EVV Breaks in Florida: Root Cause Analysis + “Stop the Bleed” Triage Electronic Visit Verification (EVV) issues can quickly disrupt billing cycles and lead to costly claim denials for Florida home health agencies. This practical webinar will help providers identify the most common EVV failure patterns and implement a rapid-response approach to resolve issues before they impact reimbursement. Participants will learn how to systematically diagnose EVV problems, conduct same-day triage huddles with their team, and put safeguards in place to ensure visits meet EVV requirements before claims are submitted. Designed specifically for Florida home health leaders, billers, and operations teams, this session provides a clear framework to move from symptoms to root cause to solution—helping agencies stabilize revenue and strengthen EVV compliance. Speakers/Course Authors - Julio Barea, CRO Read more

During this webinar event, members of HCAF's policy team will discuss key bills and budget items from the session and recap what passed, what failed and what it means for your business. Speaker/Course Author - Denise Bellville, RN, BS & Kyle Simon Read more

The CY 2026 Home Health PPS Final Rule introduces major programming and reimbursement changes, including significant payment cuts, updates to PDGM, HHCAHPS, and HHVBP, new and revised quality measures, and a proposed overall economic impact of -$1.135 billion, placing increased financial pressure on providers - nearly half of whom already operate at negative margins. Changes to the HHCAHPS survey and VBP scoring, along with updates to LUPAs, case-mix weights, wage indexes, payment rates, and OASIS requirements, will further affect agency performance and bonus eligibility, while CMS also proposes a permanent -4.059% adjustment to the base payment rate. Despite these challenges, agencies that redesign operations, standardize care, and align with value-based and compliance-focused models may achieve improved clinical outcomes and margins of up to 30-40%, a strategy highlighted in this webinar series designed to help providers adapt and succeed under the new rules. Speakers/Course Authors - Arnie Cisneros & Kim McCormick Read more

You didn’t start your agency to spend all day hunting for clients who haggle over every dollar when there are families out there willing to pay well for the right care. In this webinar, we’re going to walk through exactly how to connect with the right people in your community who regularly work with families seeking private pay home care services. We’ll review the private pay landscape + referral sources to reach out to first, and the confidence to build these relationships without feeling salesy or pushy. This is about becoming the agency that comes to mind when someone needs to recommend quality private pay home care. Speaker/Course Author - Becky Reel Read more

This webinar is designed to help home care leaders move from emotional hesitation to confident action when navigating challenging workplace conversations. Participants will explore why difficult conversations feel so hard especially in the home care setting, how emotions and past experiences influence leadership behavior, and practical strategies to prepare for conversations involving performance, boundaries, conflict, or accountability. With a clear emphasis on leadership skill-building—not therapy or HR policy—attendees will learn how to plan for desired outcomes, manage emotional reactions, and engage in conversations that build trust, clarity, and forward momentum within their teams. Speaker/Course Author - Stephanie Greene, MHA, CPC, PCC, ELI-MP Read more

Face-to-Face requirements have changed with the 2026 Final Rule. This is the biggest and best update to Face-to-Face since its implementation. This session will cover the applicable regulations that guide Face-to-Face requirements; the latest updates from CMS and the MACs, aspects of the Face-to-Face encounter that are often unknown or misunderstood; and the impact on PDGM with Face-to-Face alignment and reimbursement. Speaker/Course Author - Melinda A. Gaboury Read more