Essential Training At Your Finger Tips

Demonstrating and supporting medical necessity is not only essential for patient-centered care but also directly impacts submission compliance and affirmation rates under CMS’s Home Health Review Choice Demonstration (RCD). This session will provide providers with strategies to document, review, and communicate medical necessity effectively—reducing denials, improving affirmation rates, and ensuring compliance with Medicare payment requirements.   By the end of this session, participants will be able to: Clearly define Medicare’s requirements for medical necessity in the home health setting. Apply best practices for documenting and supporting medical necessity throughout the episode of care. Conduct effective internal QA reviews to identify and correct documentation gaps before submission. Strengthen compliance with the Review Choice Demonstration by linking documentation to affirmation success. Recognize and respond to recertification trends within their agency to ensure services remain justifiable.  Support medical necessity during recertification—including when it is appropriate to continue or discharge. Navigate difficult conversations with patients and families who desire ongoing services without meeting criteria. Identify the most common RCD denial reasons and apply strategies to avoid them. Understand the purpose and process of the Notice of Medicare Non-Coverage (NOMNC) and the Quality Improvement Organization (QIO) appeal process.   Speakers/Course Authors - J'non Griffin & Kimberly Wilkerson Read more

Think employment compliance is just about paying on time? Think again. In this practical (and slightly entertaining) session, our (friendly) Littler employment law attorney, Josh Vaughn, will share employment law updates for Florida home health agencies in 2026: The DOL’s Proposed Companionship & Live-In Exemptions – What is the status, how does it impact your agency, and how to press the Easy Button for changes. Common Wage & Hour Mistakes – From travel time to on call issues to salary v. hourly to classification considerations for LPNs, PTAs, and COTAs, we’ll expose the top compliance missteps agencies make—and give you the fixes that actually work. Increased ICE Activity & I-9 Audits – Update on immigration audits and how to bulletproof your onboarding and record-keeping before the knock at the door. You’ll leave with knowledge, practical steps to fix compliance mistakes, how to prepare for audits, and maybe even a few laughs—because employment law compliance doesn’t have to be boring!   Speakers/Course Authors - Joshua Vaughn Read more

Hiring is no longer the hardest part — keeping great employees is.  In this high-energy, highly relevant session, workforce strategist Jeff Mitchell tackles one of the biggest challenges facing Homecare and Hospice agencies today: relentless turnover.  Drawing on decades of real-world leadership experience, Jeff breaks down why traditional recruiting and retention strategies are failing and what actually works in today’s workforce environment.  Attendees will gain fresh perspective, practical insight, and clear takeaways they can apply immediately to reduce turnover, strengthen culture, and protect margins.  If you’re tired of constantly rehiring and ready to lead differently, this session is a must-attend.   Speakers/Course Authors - Jeff Mitchell Read more

2026 is the year that home health gets a new HHVBP playbook. Are you ready?   CMS is rolling out sweeping Home Health VBP and payment changes effective January 1, 2026, bringing the biggest shift in years to how quality, cost, and functional outcomes shape agency reimbursement. With payment cuts, new performance measures, and higher expectations for data accuracy, agencies that fail to prepare early will feel the impact fast.   In this session, industry expert Melinda Gaboury will decode the 2026 rules and translate them into practical strategies your agency can implement immediately. You’ll discover how these changes affect clinical operations, therapy utilization, financial stability, and your agency’s standing in the Value-Based Purchasing model. Most importantly, you’ll leave with a clear action plan to strengthen outcomes, safeguard revenue, and outperform competitors in the new environment.   If you oversee compliance, quality, operations, or financial performance, this is a session you cannot afford to miss.   Speakers/Course Authors - Melinda Gaboury Read more

The Home Health CAHPS survey is evolving, and significant changes take effect on April 1, 2026. This session will provide a clear, practical guide to understanding the new requirements, survey methodology updates, and reporting expectations. Attendees will learn actionable strategies to ensure compliance, optimize patient experience data, and leverage insights for quality improvement. Whether you’re a clinician, administrator, or quality professional, this session will equip you to confidently navigate the 2026 Home Health CAHPS landscape.   Speakers/Course Authors - Lindsay Doak Read more

Begin the new year with an exclusive briefing from the Florida Agency for Health Care Administration (AHCA) designed to equip home health leaders with the knowledge and foresight needed for the year ahead. Hear directly from Kimberly Smoak, MSH, QIDP, Deputy Secretary & State Survey Agency Director; Susan Lowery, RN, BSN; and Kimberly McIntyre, RN, as they share current priorities, new initiatives, and evolving expectations for Medicare-certified providers.     Gain clarity on the most recent policy updates and rulemaking activities that are redefining Florida’s regulatory landscape. This session will highlight practical takeaways to strengthen compliance readiness, align agency operations with AHCA’s direction, and position your organization for success in 2026 and beyond.   Speakers/Course Authors - Kim Smoak, Susan Harris Lowery & Kimberly McIntyre Read more