Essential Training At Your Finger Tips

Impact Act reforms have altered the Home Health industry under PDGM, and the changes will continue over the next few years. Providers have modified care processes in response to these Value Reforms, but most agencies struggle in terms of clinical outcomes and financial margins. Clinical staff haven’t internalized the Volume to Value shift, and what that means operationally in terms of care delivery. Competition for patients will continue to increase, and what we do with patients in terms of outcomes is more important than ever. Med Pac recommendations for Impact Act implementation outline goals for the Home Health of tomorrow, but most Providers are still on the path to rewiring for PDGM success. Many front-line clinicians haven’t internalized the changes, and historical Home Health behaviors compromise value outcomes and fiscal margins. Considering that future Impact Act reforms build on PDGM processes for increasingly efficient episodes, it is essential to hard-wire value protocols today. Where are the opportunities to drill-down PDGM processes for immediate improvements that deliver improved clinical and financial outcomes? How are your outcomes compromised at different points in the Intake to Discharge phase? What areas of your agency will you find are working in opposition to PDGM goals and processes based on legacy HH behaviors? How do your veteran clinicians perform under the new Value Models? Have you established Value-based metrics to assure your PDGM processes continue to evolve? This 2-part progressive presentation addresses these questions that will define Home Health success today and tomorrow. Case Studies, PDGM Outcome data, Clinical Staff Immersion, Back Office and In-Episode Care Management; these are just a few of the areas we will examine for Value Era opportunities. Under PDGM, efficient clinical management produces improved clinical and financial results, and this session will start you and you agency on that path today! Course Author: Arnie Cisneros & Kim McCormick Read more

The Centers for Medicare & Medicaid (CMS) Quality Improvement Organization (QIO) reviews thousands of appeals annually. In 2019, approximately 50% of Florida appeals submitted were terminated due to technical failures which were often the fault of the submitting provider. These failures can result in substantial revenue loss to the provider. Multi-faceted, these failures include issues with the Notice of Medicare Non-Coverage (NOMNC) form, records submission, and meeting deadlines. During this program, the speaker will review the basics of NOMNCs, how to respond to a QIO appeal request, and how to avoid common mistakes.  Course Author: Nanette Smith NHA Read more

During this session we will cover the history, characteristics, and the patient qualifications related to palliative care. We will also discuss palliative care in comparison to hospice and the benefits palliative care in a community setting can provide to patients, families, caregivers, and the healthcare system.  Speakers/Course Authors - Becky Tolson Read more

Course Author: Kim Smoak  Read more

Discussion about Women and Retirement. We’ll talk about the challenges women face. How to plan for a more financially secure retirement. What you should do right now. And we’ll save some time at the end for questions.  I would also like to add to the presentation a Case Study about why having a good retirement plan helps attract, retain and education employees on saving for their retirement.  I have spoken with Linda Ward President & CEO of Gulfside Healthcare Services and she has agreed to co-present with me and use Gulfside Healthcare Services as our Case Study.  Speakers/Course Authors - Jeanne Tyre & Linda Ward  Read more

This timely program, presented by Optimum RTS' John Dalton, is designed to give both managers and employees the tools necessary to both train and implement 5-star quality customer service in their professional lives. This training will cover several proven ways to improve the overall customer service within your organization and additionally focus on etiquette when interacting with employees and management.   Course Author: John Dalton, BA  Read more