Essential Training At Your Finger Tips

Marketing, making connections, and building referral relationships can be expensive and time consuming…but it doesn’t have to be. In this presentation you will learn how to market your brand and build authority through consistent, repeatable systems based off streamlined operations, touch-point connections, and collaborative engagements that produce results.    Speakers/Course Authors - Jessica Nobles  Read more

The Start of Care visit presents challenges: establish rapport with patient/family, assess all aspects of the patient, provide essential education, meet the CoPs, answer OASIS items accurately, document completely, contact the physician for approval, coordinate care with others... the expectations seem endless! Lisa and Teresa walk you through the process and share tips to successfully navigate the Start of Care visit.    Speakers/Course Authors - Teresa Northcutt & Lisa Selman-Holman  Read more

While the goal of submitting claims in the Review Choice Demonstration (RCD) project is to obtain provisional affirmation or payment, not all claims may end up achieving this status.  At that time the home health agency is faced with a choice of what to do with the claim: write it off as non-billable or appeal and seek payment. Even with the unlimited ability for resubmission under Pre-Claim Review (Choice 1), some claims will not achieve a provisional affirmation status. If the home health agency feels strongly for coverage, submitting the claim for final billing will generate an automatic denial. And for the Additional Development Request (ADR) prepayment (Choices 2, 5) and postpayment (Choice 4) options, an unfavorable decision only gives one option to obtain payment: appeal the denial. This presentation provides an overview of the RCD choices, agency options for a non-affirmed or denied claim, and preventive measures that minimize chances of an unfavorable RCD claim submission. This uses common denial reasons (applicable to the ADR choices) and non-affirmation reasons (for pre-claim reviews) and addresses how to prevent these for a smoother RCD experience. The process for filing appeals is also covered. Some areas covered include physician face-to-face (F2F) issues, certification deficiencies, and the most common medical necessity denials, including therapy documentation.   A thorough walk-through of F2F encounter requirements and how the F2F content links with PDGM payment and possible denials or non-affirmations is covered.  How these are applied to appeals for denied claims is presented.   Speakers/Course Authors - Joe Osentoski  Read more

The hiring process can be a heavy lift if you are not taking key steps to ensure effective search. From cultivating and vetting candidates through interviews, evaluation and selection, Eric Scharber will help make your next organizational hire a more timely and successful effort, paving the way for successful onboarding of a new team member for maximum impact. Explore timing, approaches and lessons learned from over 20 years of experience in the Staffing / Recruiting and Executive Search industry.    Speakers/Course Authors - Eric Scharber  Read more

With the home health and hospice industry under increased regulatory scrutiny, there has been a significant increase in survey deficiencies and focused survey challenges for both home health and hospice. This program will provide an overview of most problematic survey issues impacting home health and hospice providers in 2020-2021and Identify strategies and resources home health and hospice providers can use to establish an ongoing survey readiness culture and process within their organizations.    Speakers/Course Authors - Kimberly Skehan  Read more

10,000 people per day turn 65 and 70% of individuals over the age of 65 are expected to require 3 or more years worth of long-term care. In this course you will learn how to MASTER the art of building incredible revenue through Long-Term Care insurance clients. Certified LTC Expert Adam Corcoran has generated multi-million dollar revenues by marketing exclusively to LTC clients.  Now he takes you step by step through how he does it.  From setting at the kitchen table to standing before a crowd of prospective referral partners, you will learn from one of the industries top minds on Long-Term Care. Course Author: Adam Corcoran Read more