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Approximately 88% of consumers read online reviews of local businesses. Do you know what current and past patients/clients are saying about your business? Are you maximizing your online reputation? A robust online presence is a valuable tool in your referral pipeline and can help drive business growth. According to Caring.com’s Reviews Influence Case Study: Value of a Home Care Agency Review, each online review is worth $4,231 in increased revenue!   In this webinar, Darin Ellsworth of Home Care Pulse will discuss the importance of online reviews and how to establish and maintain a reputable online presence.    Speaker/Course Author - Darin Ellsworth Read more

MANAGEMENT ONLY. DO NOT ASSIGN TO CLINICIANS. This progressive, four-part webinar series for Home Health Administrators and Owners addresses Home Health challenges related to IMPACT Act reforms. Learn the effects of specific IMPACT Act reforms, and operational processes that address each reform to produce improved Clinical and Fiscal outcomes. Gain insight into the following areas: How the Patient-Driven Groupings Model(PDGM) outcomes can exceed PPS era results The why and how of Value-Based care programs Addressing the Home Health Culture Change required for success How VBP Expansion regulations are the natural enemy of Home Health recertification How to employ Outcome and Assessment Information Set (OASIS)-E to better outcomes under the PDGMWhy the PAC PPS will alter Home Health Utilization for acute care episodes How the PAC PPS will modify all Home Health programming How to lead your referral sources through the changes   With a Value-Based Home Health platform as the basis of the rewired Acute Care Episode that goes into effect in 2025 under the PAC PPS, now is the time to transition your agency for success. Home Health Providers who successfully complete this transition learn how to replace home care volume practices with real-time clinical management, and they report improved employee satisfaction as a result. Make sure you attend this important webinar series and start your journey on the Value path required for Home Health success today.   Speaker/Course Author - Arnie Cisneros; Kim McCormick Read more

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--> Combine the Centers for Medicare & Medicaid Services (CMS) Home Health Value-Based Purchasing (HHVBP) and their case-mix classification model, the Patient-Driven Groupings Model (PDGM) and you’ve got a competitive race as Medicare-certified home health agencies are going to find! Agencies are pitted against each other and given incentives for better quality care under the HHVBP while being forced to survive under the rate cuts and constant scrutiny of the PDGM model. CMS simultaneously seeks to enhance the current public reporting process and the outcome measures associated. January 2023 is the first month of the nationwide HHVBP rollout, but Florida was part of the “flying start” by being part of the demonstration project. Will that make a difference in Florida in the nationwide race? In this mega, dual-turbo presenter session, the home health final rule brief update to the rates and changes to the PDGM key components will be reviewed and analyzed. We will also review the pre-implementation reports from HHVBP and how agencies can use those moving forward and analyze how the HHVBP model affected outcome scores for every provider. Draft on Chris Attaya of Strategic Healthcare Programs’ knowledge and interpretations from his heavy lifting and breakdown of statistical findings and benefit from his forecasts and guidance for your agency. Melinda Gaboury of Healthcare Provider Solutions will present her knowledgeable, very frank, and clear insights and suggestions on how to implement improvements within your agency and win the race. Read more

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--> Happy New Year! With shrinking margins, rising inflation, and increasing payor complexities, now is the perfect time of year to think about shifting the strategic planning of your revenue cycle management into high gear! Let’s hit the track with Todd Montigney of SimiTree and start tracking the revenue for our patients even before the intake process begins, all the way through to the final payment on their accounts. Learn how to keep your eyes on the road and execute and manage all the administrative and operational functions that contribute to the capture and collection of patient revenue. Special insights and cautionary road signs to watch for will be highlighted for each step of the process, making you the champion of collecting all the revenue you are entitled to. Read more

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--> Join Apryl Swafford of SimiTree for this Outcome and Assessment Information Set (OASIS) and patient engagement session geared for the home health agency leadership level. With the national rollout of Home Health Value-Based Purchasing (HHVBP) and the first performance year underway, the OASIS-E assessment is where the “rubber meets the road”. Your staff can’t afford to “spin their wheels” with a hands-free, interview approach when completing this document. Clinicians must utilize effective techniques to actively engage patients and assess them with their “wheels in motion”. This will “jump start” effective, individualized care planning in order to best capture a patient’s status at the start of care as well as their progress towards the “finish line”. In turn, your agency will demonstrate better outcomes and avoid leaving reimbursement dollars on the table. Read more

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}--> Do you feel like you and your staff are driving around in circles? How prepared are you when trouble is at your door or quarter panel? Do you have productive and positive communication between your control tower and the pit crew? Join Maureen Albertson of Millennium Home Care and HCAF's Region 8 Board of Directors representative for insights into her experience with Hurricane Ian, which translates well to any team-building and problem-solving issue that might arise in your home care business. In Florida, it’s not a matter of “if” your agency will face an urgent situation, but “when”. Maureen will share drama-free methods to prepare your team now so that you can stay on the racecourse and actually find “calm during the storm” knowing and trusting that your team and processes are in place, and you will conquer the issue at hand. Read more

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