Essential Training At Your Finger Tips

Watch training courses/videos from the comfort of your home and office - Get training from the most trusted sources in the industry - Receive CEs immediately after completing your course

A Quality Assurance and Performance Improvement (QAPI) program that is built specifically for your Medicare-certified agency can have a dramatic effect — this is because instead of having the crisis du jour, you will identify how to proactively deal with what the crises would be. By drilling to the root of the problem, you can avoid the problem…it is that simple! During this webinar, Sharon Litwin will review the Conditions of Participation (CoPs) for QAPI — and then show you how to develop, implement, and maintain an agency-specific effective QAPI program. This program will show you how to address your outcomes through QAPI as well so that you can be a 5-star agency! Course Author: Sharon Litwin, RN, BSHS, MHA, HCS-D  Read more

The Centers for Medicare & Medicaid (CMS) Quality Improvement Organization (QIO) reviews thousands of appeals annually. In 2019, approximately 50% of Florida appeals submitted were terminated due to technical failures which were often the fault of the submitting provider. These failures can result in substantial revenue loss to the provider. Multi-faceted, these failures include issues with the Notice of Medicare Non-Coverage (NOMNC) form, records submission, and meeting deadlines. During this program, the speaker will review the basics of NOMNCs, how to respond to a QIO appeal request, and how to avoid common mistakes.  Course Author: Nanette Smith NHA Read more

As we begin to gradually emerge from the throes of a global pandemic, home care providers will begin to resume business as usual, and so will surveyors. But will it really be business as usual? As survey activity ramps back up, Medicare-certified providers may find themselves wondering what surveys will look like in a post-COVID world. The speakers will expound on part one of this two-part program with a more detailed look at how survey activities and focus might change as a result of the pandemic. Don’t get caught off guard! Register now for this informative presentation so that you may begin planning now and position your agency for success when it is time for your next survey.   Course Author: DeAnn Briscoe, Valerie Cornett Read more

¡Bienvenido a Control de infecciones en la Atención Domiciliaria! Este curso está diseñado para ponerlo al día en la práctica de las medidas adecuadas para el control de infecciones en el entorno de trabajo de la atención domiciliaria. Read more

¡Bienvenido a Aprendizaje Continuo: El Servicio al Cliente en la Atención Domiciliaria! Este curso ha sido diseñado para enseñarle acerca del servicio al cliente en el lugar de trabajo de la atención domiciliaria. Read more

¡Bienvenido a Abordar las barreras de comunicación en la atención domiciliaria! Este curso está diseñado para satisfacer el requisito de barreras de comunicación para la atención domiciliaria. El objetivo de este curso es educar a los empleados sobre cómo abordar las barreras de comunicación, practicar la técnica SAER, dar y recibir órdenes verbales y comunicarse con pacientes con dominio limitado del inglés y con discapacidades auditivas, comunicativas y visuales. Read more

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