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This course is built to satisfy the communication barriers requirement for home care. The goal of this course is to educate employees on addressing communication barriers, performing the SBAR technique, giving and receiving verbal orders, and communicating with patients with limited English proficiency, and hearing, communicative, and visual impairment. The course targets anyone who works in a home care setting. This means nurses, CNAs, home health aides, therapists, and office staff. Read More

The goal of this course is to provide home health professionals with the knowledge about the identification and management of victims of domestic violence or intimate partner violence and to meet Florida state mandatory continuing education requirements in domestic violence. Read More

March's Topic: Technology: Tools & Tips to Help You Provide Better Service Read More

This session will provide an overview and updates to Value Based Purchasing in the areas of preventing unplanned hospital care, including Emergency Room Visits, Acute Care Hospitalizations and Patients Discharged to the Community. Course Instructor - Sharon Litwin Read More

This session will address changes to CoPs subparts B (patient care) and C (organizational environment), which cover: compliance with federal, state, and local laws and regulations related to health and safety of patients; emergency preparedness; organization and administration of services; clinical records; personnel qualifications; basis and scope; and, release and reporting of patient identifiable OASIS information.  Read More

As a home care agency owner, you should be working on the business, not in the business. Oftentimes owners get pulled into administrative tasks and day-to-day operations when they should be focused on high-level strategy aimed at profitable revenue growth. Knowing what business functions to outsource and when is a crucial component of running a profitable business. In order to leverage your team’s core competencies, you must outsource extraneous functions to companies that deliver the expertise your business needs. Outsourcing can engender cost- and time-savings and enable lean teams to achieve operational efficiencies. Read More

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