Essential Training At Your Finger Tips

Cybercrime is one of the top economic crimes in the world, with cost estimates soon to reach into the trillions. Not only have victim demographics expanded from the large well-known organizations to the small and mid-sized, healthcare providers are now a consistent target. The recent ransomware attacks, and threats of more to come, have raised questions regarding security and available protection mechanisms.  This presentation will review the critical areas of concern within your environment, provide insight, and offer tools to defend against these attacks. It will also focus on recovery and the importance of preparing for data loss. Read more

Sexual harassment affects all industries, including home care. Preventing Harassment, Discrimination, and Retaliation in Home Care will help you identify, respond to and prevent harassment, discrimination and retaliation in your workplace. This concise, informative webinar is tailored to home care and includes videos and real-life scenarios of how to handle harassment from clients, co-workers and others. Harassment is a hot issue for the Equal Employment Opportunity Commission (EEOC) and plaintiffs' lawyers; learn how to avoid these dangers and protect your workers and your agency. Read more

The home health industry has not had a change in the Conditions of Participation in 3 decades. The changes to the CoPs are significant and go into effect Jan 13, 2018. Agencies must continue to train staff and revise their policies and processes to be compliant. Do not delay in making the necessary process, education and forms changes During this 4-part webinar series, you will learn the philosophy for the new CoPs, the CoP key changes , guidance on the final rules and responses from CMS as well as information from the Draft Interpretive Guidelines just released Nov 3. We will review the details of all Conditions and Standards, how to build a successful QAPI, infection control, emergency preparedness program, and tips to be successful in implementing these changes in your organization. The difficult Patient’s Rights and Care Coordination/care planning/quality of care chapters will be reviewed in detail as well as all of the other Conditions! Course Instructor - Sharon Litwin <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Read more

It is well known that home care aides provide a critical service to clients in their home, but the deep bonds that are formed between aides and their clients are often overlooked. Spending one-on-one time with clients in their homes can result in family-like relationships forming, which can have devastating consequences for the aide when the client passes away. This webinar will explore the grief response of home care aides in the context of losing a client. Participants will be provided with an overview of the impact of client death on home care aides, as well as the role home care agencies play in either ameliorating the feelings of grief or exacerbating them. Recommendations for better supporting home care aide staff through client death will be offered. Course Instructor - Hayley Gleason, MSW, MS Read more

The home health industry has not had a change in the Conditions of Participation in 3 decades. The changes to the CoPs are significant and go into effect Jan 13, 2018. Agencies must continue to train staff and revise their policies and processes to be compliant. Do not delay in making the necessary process, education and forms changes During this 4-part webinar series, you will learnthe philosophy for the new CoPs, the CoP key changes , guidance on the final rules and responses from CMS as well as information from the Draft Interpretive Guidelines just released Nov 3. We will review the details of all Conditions and Standards, how to build a successful QAPI, infection control, emergency preparedness program, and tips to be successful in implementing these changes in your organization. The difficult Patient’s Rights and Care Coordination/care planning/quality of care chapters will be reviewed in detail as well as all of the other Conditions! Course Instructor - Sharon Litwin Read more

With the ever changing regulations regarding the provision of therapy services in home care and the push for electronic documentation, therapists struggle with how to adequately document the services that they provide in order to prove their case that the services provided were reasonable and necessary. This session will focus on the top reasons why therapy services are denied and how to avoid these mistakes. Attendees will also learn the critical elements contained in quality therapy documentation as well as how to engage your current therapy staff and contractors to tighten up their documentation, leaving little room for speculation by auditors and possible denial. Course Instructor - Deb Richardson Read more