Essential Training At Your Finger Tips

"The New 'Normal': How to Market Effectively Post-COVID When You Have Limited Access" We have been locked out, shut down, and asked to not “come in” to market. COVID is a “Rep Filter” and many are not getting in. But, how do you get your message heard and referrals for your agency? Discover the tactics that are working “right NOW” for marketers across the country — they will work for you, too! Join Home Care Sales' Melanie Stover and discover the three tactics that are producing referrals! Additionally, HCAF Executive Director Bobby Lolley and Director of Government Affairs and Communications Kyle Simon provide timely legislative and regulatory updates and discuss evolving industry trends.  Course Author: Melanie Stover, Bobby Lolley, and Kyle Simon  Read more

"The New 'Normal': How to Market Effectively Post-COVID When You Have Limited Access" We have been locked out, shut down, and asked to not “come in” to market. COVID is a “Rep Filter” and many are not getting in. But, how do you get your message heard and referrals for your agency? Discover the tactics that are working “right NOW” for marketers across the country — they will work for you, too! Join Home Care Sales' Melanie Stover and discover the three tactics that are producing referrals!   Additionally, HCAF Executive Director Bobby Lolley and Director of Government Affairs and Communications Kyle Simon provide timely legislative and regulatory updates and discuss evolving industry trends.    Course Author: Melanie Stover, Bobby Lolley, and Kyle Simon  Read more

"The New 'Normal': How to Market Effectively Post-COVID When You Have Limited Access" We have been locked out, shut down, and asked to not “come in” to market. COVID is a “Rep Filter” and many are not getting in. But, how do you get your message heard and referrals for your agency? Discover the tactics that are working “right NOW” for marketers across the country — they will work for you, too! Join Home Care Sales' Melanie Stover and discover the three tactics that are producing referrals!   Additionally, HCAF Executive Director Bobby Lolley and Director of Government Affairs and Communications Kyle Simon provide timely legislative and regulatory updates and discuss evolving industry trends.    Course Author: Melanie Stover, Bobby Lolley, and Kyle Simon  Read more

Now that the Medicare Review Choice Demonstration (RCD) phased-in approach has begun, some Florida home health care providers are participating in the pre-claim review (PCR) process. In fact, during last month's RCD webinar 72.44% of attendees stated they planned to gradually increase the claims they submit in order to achieve 100% compliance within the 60 days following the August 31, 2020 start date. As a result, HCAF is now planning biweekly check-up webinars where Florida home health providers can check in and learn about how things are going for those who started the process. Attendees will also hear from industry expert Melinda Gaboury, CEO of Healthcare Provider Solutions, who will provide you with food for thought on key things to consider throughout the RCD implementation process. Additionally, for this session, we will also hear directly from providers who have already successfully implemented RCD in Ohio and Texas. We are excited to welcome guest speakers, Summer Napier, RN, BSN, COS-C, HCS-C, President of Healing Hands Healthcare, LLC from Texas and Neil Golli, Administrator, Always Best Care – Cleveland South from Ohio in addition to Melinda. Sign up to attend today! Benefit from their lessons learned in how they have adjusted their agency operations and take advantage of the opportunity to ask them questions! Whether you have started the process or are waiting to start until it becomes absolutely necessary, now is the time to come together to learn about how to achieve success in this demonstration while minimizing missteps. Course Instructor - Melinda Gaboury, Summer Napier, and Neil Golli  Read more

The Medicare Review Choice Demonstration (RCD) is coming soon! Home health providers must take advantage of the opportunity to begin submitting claims for pre-claim review (PCR). This education program will explore “real world” problems and solutions for PCR preparation and submission, as well as provide insight into the process and strategies from learned experiences of actual PCR submissions via the Palmetto GBA eServices portal. Attend this webinar to obtain a solid understanding of the most common issues that result in partial-/non-affirmations and learn strategies to avoid partial-/non-affirmations once the RCD goes into effect.  Course Instructor - DeAnn Briscoe, BSN, RN, COS-C  Read more

Like every company around the country, Medicare contractors had interruptions in their business due to the ongoing COVID-19 pandemic. As the public health emergency rages on and providers grapple with Patient Driven Groupings Model (PDGM) growing pains, Medicare program integrity practices are set to resume this fall — and with more intense scrutiny than ever before.   Are you in-the-know and prepared about what's on Palmetto GBA’s radar?   During this presentation, Home Health Solutions President J'non Griffin will provide a refresher of the various audits and reviews you would be wise to prepare for now. The Centers for Medicare & Medicaid Services (CMS) has hinted about the scope of the Additional Documentation Requests (ADRs) providers can expect over the coming months, which include:   Patient admission source and whether claims accurately reflect a prior inpatient/stay; Telehealth utilization and how it was incorporated into care following CMS waivers due to the pandemic; and, among others, Improper ordering of Medicare home health services by a non-physician practitioner (i.e., nurse practitioner, clinical nurse specialist, or physician assistant) — also a pandemic-related waiver — considering that Florida's recent scope of practice expansion for Advanced Registered Nurse Practitioners has not yet gone into effect.Before Palmetto GBA starts probing your agency with ADRs and the Review Choice Demonstration (RCD) goes into effect, register now for this timely and topical presentation and get prepared. Course Instructor - J'non Griffin  Read more