Essential Training At Your Finger Tips

True organizational transformation happens when leadership and staff unite around shared goals. Our comprehensive training program delivers targeted education at every level to improve your Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS®) ratings and create lasting change.   Speakers/Course Authors - Melinda A. Gaboury Read more

Mastering home-based care delivery beyond facility walls Essential techniques for keeping patients and team members informed Creating positive impressions that enhance patient experience Preparation and professionalism that builds patient confidence Preparation and professionalism that builds patient confidence Patient education strategies that drive compliance and satisfaction Measuring effectiveness and validating patient-centered approaches   Speakers/Course Authors - Jennifer Osburn, RN, HCS-D, COS-C Read more

This webinar will include the most recent update on the Home Health Value-Based Purchasing (HHVBP) expansion, which will review any updates for 2026 implementation. We will highlight the most recent Interim Performance Reports (IPRs) and provide feedback on where agencies are struggling the most with the new 2025 changes. Speaker/Course Author - Melinda A. Gaboury Read more

Join us for an informative webinar where you'll gain valuable insights on what to expect and how to prepare for an upcoming survey. We'll share best practices to help you stay survey-ready at all times. With years of experience conducting initial and renewal surveys, our expert presenter Christina Crumbley is ready to equip you with the knowledge you need to navigate the process with confidence. Let us help ease the stress of preparing for your next survey! Speakers/Course Authors - Christina Crumbley Read more

Join us for this webinar tailored for home health providers. Learn effective strategies to enhance operations and boost financial performance. Discover best practices for building provider relationships and navigating challenges in the managed care landscape. Don’t miss this chance to gain valuable insights that can help your organization thrive! Speakers/Course Authors - Melinda A. Gaboury Read more

Every day, at least one in 10 people use artificial intelligence (AI) to create content — documents, letters, notes, outlines, summaries, proposals, and more — and that number is rapidly growing. In health care, AI is increasingly used for tasks like medical record documentation and care coordination.   As a manager responsible for your organization’s policies and practices, do you know which employees are using AI, how they’re using it, and whether that use could be exposing your organization to risk? ChatGPT is not HIPAA compliant.   Join our expert speakers to explore the potential risks of AI use in the workplace and how to establish effective policies, procedures, and training to protect your organization while leveraging the benefits of AI.   Topics will include: Governance responsibilities and vendor vetting Privacy and security of employee and patient information Ownership of AI-generated content Current and emerging government regulations Don’t miss this timely and essential session for health care leaders navigating the future of AI.     Speakers/Course Authors - Lani Dornfeld, Esq. & Jay Sabin, Esq. Read more