Essential Training At Your Finger Tips

It is no secret that the workforce shortage in home-based care has reached crisis-level proportions. Despite industry leadership's best efforts, the gap between the number of people needing assistance and the number of workers available to deliver that care is accelerating at an unsustainable pace. In an effort to identify the overarching issues complicating recruitment and retention efforts, the National Association for Home Care & Hospice partnered with Mission Care Collective to produce The State of the Direct Care Workforce, a national study that included data from over 67,000 caregivers, certified nursing assistants, and home health aides. In this groundbreaking study, the first of its kind, seven distinct types of caregiver were identified. This session will teach participants about each of these personas, how to recruit them, and, most importantly, how to tweak your organization's culture to retain them. The final report will be available for download. Read more

This session focuses on the need for a streamlined referral process, which ensures that patients are admitted promptly and that providers receive adequate reimbursement for the services provided. We will focus on securing all the necessary documentation to be compliant, including the pre-claim review documents required for the Medicare Review Choice Demonstration (RCD).  Read more

The question home care providers often ask themselves is what they should focus on to improve patient — and therefore agency — outcomes. This session will focus on key outcomes as well as assessments, the Outcome and Assessment Information Set (OASIS), and care coordination. Several action items will be provided with strategies, such as education for staff and performance improvement initiatives based on Quality Assurance and Performance Improvement (QAPI) indicators.    Speaker/Course Author - Sharon Litwin  Read more

This session will examine recent trends in home health agency survey deficiencies, including the types of evidence to be reviewed by surveyors and compliance tips that can help prevent these deficiencies during a Medicare accreditation or reaccreditation survey. By highlighting common pitfalls and how to avoid them, your inner superstar can shine in the spotlight. Additionally, this session will also discuss how the end of 1135 blanket waivers associated with the Public Health Emergency (PHE) will affect top survey findings in the coming months.    Speaker/Course Author - Becky Tolson  Read more

People with mental illness have long faced difficulty accessing care. Obtaining care post-COVID has become more challenging. We must be innovative and steadfast to find a solution. This session will provide an overview of the mental health crisis as well as the impact and risks of untreated mental illness. Participants will gain insight into how home health services can provide a true solution for those who are silently suffering.    Speaker/Course Author - Leslie Taylor  Read more

Could the world of home health get any more dramatic? Due to the reimbursement system's dependence on data collection, the recent global pandemic will impact benchmarks and trends in care practices for years to come. The after-effects, coupled with the national rollout of the Expanded Home Health Value-Based Purchasing (HHVBP) Model and ongoing refinements to the Patient-Driven Groupings Model (PDGM), will make it necessary for home health to adjust operationally and financially. For agencies seeking to exceed expectations in this new health care landscape, what is the best course of action? We'll look at where it all starts — the referral. Find out how to evaluate a referral for the appropriate level of care and forecast the care path for each patient to achieve optimal outcomes and financial success.    Speaker/Course Author - Brian Lebanion  Read more