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In recent years, the Office of the Inspector General at the U.S. Department of Health and Human Services has called for tightened oversight of home health agencies. The implementation of additional sanctions for non-compliance has created a sense of urgency for agencies to develop and implement a compliance program to protect their operations from fraud and abuse. An understanding of the PEPPER report can guide auditing and monitoring activities. Attend this session for a deep dive into the PEPPER report and how it can improve your agency's integrity in the eyes of policy makers. PT credits awarded for course completions are approved for 1 year and expire at the end of the calendar year unless otherwise stated. For a complete list of courses offering PT credits for this year, click here. Read more

This caregiver recruiting and retention crisis is causing major headaches for home care leaders. Today, there is a major crisis facing home care and hospice agencies. There are simply not enough front line caregivers - nurses, therapists, aides, and personal care workers - to meet the huge demands of our aging population and a highly competitive in-home care marketplace. Clients and patients are upset with the lack of dependability and continuity. Caregivers are frustrated and turnover is huge. Schedulers are burning out from the stress. Supervisors and managers are fed-up. Sales people are tentative because they can’t sell services your agency can’t deliver. And providers are losing money because of unfilled shifts, missed visits, and lost patients and clients. All of this leads to increased hassles, stress, and frustration for owners, CEOs, and leaders. If you can’t find and keep caregivers, you can’t serve your clients and grow your agency. It’s as simple as that. Can your agency improve its position amid the current crisis? Do you know where to begin or continue improving? Attend this session to learn strategies to conquer the caregiver recruiting and retention crisis! Course Instructor - Stephen Tweed, BA, MS, CSP PT credits awarded for course completions are approved for 1 year and expire at the end of the calendar year unless otherwise stated. For a complete list of courses offering PT credits for this year, click here. Read more

Investigations and lawsuits against home care companies continue to rise, while the new political administration’s policy agenda remains in flux. Join Angelo Spinola from Littler Mendelson, PC to learn more about the new Department of Labor and the pay practices most commonly targeted by lawsuits and government investigations. Then discuss how companies can proactively reduce their risk of liability by formulating a prioritized compliance plan. PT credits awarded for course completions are approved for 1 year and expire at the end of the calendar year unless otherwise stated. For a complete list of courses offering PT credits for this year, click here. Read more

Discover how one home health agency, while still cautiously navigating downed powerlines and debris, survived this catastrophic event - rebuilding its vision and renewing its commitment to being a difference-maker in the home health community. Participants will also learn the importance of leveraging resources from peers and third party experts in the field to successfully manage before, during, and after the storm. Read more

This program is the second phase of the educational effort by HCAF and the National Association for Home Care & Hospice to prepare home health care leaders for the brave new world of value-based payment. In 2016, the Centers for Medicare & Medicaid Services (CMS) initiated a demonstration program testing out the impact of a value-based purchasing program in Medicare home health services. With just over a year of experience in home health value-based purchasing (HHVBP), home health agencies need to evaluate what the early outcomes are and what best practices have emerged to improve HHVBP scores and qualify for bonus payments. This program combines an early data analysis of the changes in HHVBP measured outcomes with real life successes by clinicians and financial operations professionals that show the pathways to improved patient outcomes, higher achievement scores and a winning year in HHVBP. Read more

Medicare margins have increasingly been a subject of consternation by policy makers in recent years. The Centers for Medicare and Medicaid Services and Medicare Payment Advisory Commission calculate and present margins to Congress year after year, ultimately resulting in reduced reimbursement for providers through cuts and rebasing. How have profit margins been presented historically and more recently? How are they calculated? How have they been driving reimbursement rates? This session is a 'must' for any home health industry professional who wants to understand how Congress reacts to government reports about profit margins. Course Instructor - John M. Reisinger PT credits awarded for course completions are approved for 1 year and expire at the end of the calendar year unless otherwise stated. For a complete list of courses offering PT credits for this year, click here. Read more

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