Essential Training At Your Finger Tips

Telehealth has been on home health radar before the COVID-19 Public Health Emergency, however, the COVID-19 pandemic forced agencies to take a much closer look at the opportunity to incorporate telehealth technologies in their daily operations and re-engineer health care delivery process. The possibilities have further expanded in the light of CMS COVID-19 emergency declaration blanket waivers and flexibilities and potential changes on the horizon. Join Irina Gorovaya, Owner, and President of Amity Healthcare Group, as she discusses current trends and potential opportunities for telehealth in home health. We will review existing regulations and legislature directing the use of telehealth in home health, as well as telehealth reimbursement. We will also discuss recommended American Telemedicine Association (ATA) standards for telehealth and provide guidance related to the successful deployment of telehealth program in home health, including policies, documentation, staff education, and telehealth solutions.   Speaker/Course Author - Irina Gorovaya  Read more

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> The federal Energy Employees Occupational Illness Compensation Program Act (EEOICPA) offers unique benefits to former nuclear workers, but also places Medicare-certified home health providers at risk of denial or recovery of claims for EEOICPA-eligible patients and covered illnesses. Providing care for a patient to remain at home often requires multiple types of home care providers, including Medicare, EEOICPA-certified, and private pay. During this session, participants will learn how working with non-Medicare-certified, EEOICPA-certified providers can maximize patient care while minimizing Medicare recovery risks. Read more

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> Do you find yourself getting lost in nostalgia for the good old days when first-class customer service was provided simply because it was the right thing to do? Why stand by and dream when we can take action and learn from those times to make today even better? In this session, we will set a new path towards providing unparalleled customer service once again. We will discuss how professional etiquette and customer service needs to flow from the top of an organization down through the internal staff and out to our patients.  These skills will be discussed in-depth and easy-to-accomplish goals will be provided that will make your team the envy of your community.   Speaker/Course Author - John Dalton  Read more

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> The session will focus on understanding emergency management and what home care providers need to know to be prepared. Due to the COVID-19 Public Health Emergency of the past two years, regulatory changes have been introduced that impact your agency's Comprehensive Emergency Preparedness Plan (CEMP). Lisa McClammy, Senior Clinical Education Consultant with MAC Legacy, will go over the requirements and implementation of your CEMP, which includes policies and procedures, risk assessments, communication plans, training and testing, drills, and documentation of your activities. As part of the discussion, we will also explore the "all-hazards" approach to risk assessment as it relates to emerging infectious diseases (EIDs) and recommended best practices in the interpretive guidelines. Read more

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> "With the implementation of the Patient-Driven Groupings Model (PDGM) in 2020, providers have had to adapt to the new system's incentive to maximize efficiency while maintaining a high quality of care. In their pursuit of efficient, quality care delivery under the PDGM, the most pressing challenges providers have encountered have been adjusting to the two 30-day payment periods within each 60-day episode, as well as navigating the fluctuating LUPA (Low Utilization Payment Adjustment) thresholds of 2-6 visits per each of the two 30-day periods. The Centers for Medicare & Medicaid Services (CMS) threw another curveball at providers with the publication of the 2022 Home Health Final Rule, which calls for nationwide implementation of Home Health Value-Based Purchasing (HHVBP) in 2023. The HHVBP further emphasizes the importance of efficient, quality-based care delivery. In this session, we will explore utilization and LUPA trends identified in CMS claims data, strategies implemented by Sutter Care at Home and McBee to mitigate avoidable LUPA and enhance quality care delivery, and identify best practice recommendations for success under a value-based care delivery model." Read more

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}--> The growth of internet-based marketing has caused some home care providers to lose sight of the need to personalize their marketing efforts. Patients/clients receiving care at home are so accustomed to receiving high-level service, and they want to maintain a personal relationship with the agency providing the care. Home care agencies need to adopt marketing strategies at the grassroots level, and this presentation explains how to leverage community-based initiatives that will plant the seed for future growth. The best part is that grassroots programs are usually free or very inexpensive, you only have to invest your time! Read more