HCAF: Home Health CAHPS® Practical Improvement Best Practices Leadership Series (3 CEU: SN, OT, ST)

Content
3 modules
Rating
Course length
180 mins
Instructor
Melinda Gaboury
Price
$200.00 USD

Description

True organizational transformation happens when leadership and staff unite around shared goals. Our comprehensive training program delivers targeted education at every level to improve your Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS®) ratings and create lasting change.

 

Speakers/Course Authors - Melinda A. Gaboury

Objectives

By participating in this webinar, home care providers will be able to:

Part 1

  • Identify national performance trends

  • Analyze core elements affecting your scores

  • Implement practical improvement strategies

Part 2

  • Master effective communication techniques

  • Bridge information gaps between team members

  • Create systems that enhance patient satisfaction

Part 3

  • Address common patient concerns

  • Develop targeted improvement plans

  • Measure and validate results

Certificate

By completing/passing this course, you will attain the certificate HCAF Course Certificate

Learning credits

CE
3.0
1.
HCAF: Home Health CAHPS® Practical Improvement Best Practices Series Part 1 of 3: Care of Patients (1 CEU: SN, OT, ST)
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2.
HCAF: Home Health CAHPS® Practical Improvement Best Practices Series Part 2 of 3: Communication Between Providers & Patients (1 CEU: SN, OT, ST)
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3.
HCAF: Home Health CAHPS® Practical Improvement Best Practices Series Part 3 of 3: Specific Care Issues (1 CEU: SN, OT, ST)
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