You could spend a lifetime mastering any one of the changes facing the health care industry today. But don’t. As soon as you master the crises du jour, another one will take its place. Instead, learn how to engage during change so you can effectively lead no matter what challenge and transition you encounter. People look to leaders and others for answers when the ground starts to shake from the latest implementation, funding crisis, or regulatory mandate. Are you prepared to engage yourself − and then others − so you can succeed regardless of any obstacle? Learn key lessons found in positive psychology about how to engage. Speaker/Course Author - Scott Carbonara Read more
Targeted Probe and Educate (TPE) began in 2017 and has been fully implemented across the country. This workshop will allow home health staff members to obtain information in order to evaluate where their agency would stand if TPE comes to their agency today. This medical review probe was implemented to identify agencies that are being inappropriately reimbursed by Medicare. TPE results from the Medicare Administrative Contractors will be shared, which includes some very unnerving statistics. The inner workings of this program and how an agency can survive this level of review will be addressed. Directors, clinicians, and quality review staff will not want to miss this session. Speaker/Course Author - Melinda A. Gaboury, COS-C Read more
Many agencies think business growth comes from hiring sales staff. But true momentum comes from building a strategic sales plan and implementing it methodically as a team. Shelle Womble will explain common pitfalls in approaching home care sales and marketing, walking agencies through why sales must be an ongoing process and explaining what a sales funnel is and how it can create accountability. She’ll teach agencies how to develop a referrals pipeline, as well as explain the benefits of customer relationship management (CRM) and how it can focus your agency’s sales staff to ultimately increase business revenue. Speaker/Course Author - Shelle Womble Read more
This course will identify key risk areas, review the American Health Information Management Association’s (AHIMA) ethical standards, and discuss best practices for coding compliance and getting it right. Speaker/Course Author - Laura B. Waddle RN, MS, HCS-D Read more
Even those with a can-do spirit need to live by the rules of where they do business. Are you in compliance with the latest Agency for Health Care Administration (AHCA) rules and regulations that affect Florida-licensed home care providers? Join AHCA's Chief of Field Operations/State Survey Agency Director Kimberly Smoak to be sure! In this session, she will provide an overview of what’s new in the statutes and rules and will also allow plenty of time for questions from all providers. Speaker/Course Author - Kimberly Smoak Read more
Medication non-compliance and medication errors play a big part in the decline of the older adults’ health conditions, leading to unnecessary hospital admissions. Research has shown that approximately 20% of patients face an adverse medication effect within three weeks of being discharged and that an average of $412 could be saved for every patient who had a clear understanding of their discharge instructions, including medications. Some of the physical and cognitive limitations of our older adult population make them vulnerable to the effects of medication errors. During this session, you will learn how you can work together with patients and their caregivers to successfully decrease hospital readmissions by as much as 25% in the first 90 days post-discharge and by 24% in the first 180 days. Speaker/Course Author - Michelle Roflo, DNP, APRN, AGNP-C Read more
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