Description
Imagine having the tools and confidence to "trigger" the referrals YOU WANT: the ones that are "sticky" (that means they stay on service a "long" time) and the clients that receive the GREATEST IMPACT from your services! Discover how to increase referrals from your existing customers and to break through to new referral sources. The only way to do this is to rise above the noise of all your competitors by delivering new value. When you do this, you unlock a fountain of referrals that are currently going to your competition or discover untapped patients who are not even getting referred.
Join Melanie Stover, OT, MBA, MS/ISM and Co-Owner of Home Care Sales on this webinar. With over 20+ years of experience helping agencies grow to new heights so they can service more clients and impact more lives. She will share with you the secrets to achieving your next quantum leap! Following Melanie's presentation, hear from HCAF Director of Communications and Government Affairs, Kyle Simon, to learn the latest about the state of the industry and the state of the Association.
Speakers/Course Authors - Melanie Stover & Kyle Simon
Objectives
During this session, you will discover:
1. What is your "High-Value Client Type?'
2. How can you rise above the noise of your competitors through High-Value Target Types? How can you reach into your referral sources' current caseloads and "trigger" a referral for your specific type of client?
3. You are the answer for Medicare certified Home Health & Hospice! Discover how to position yourself to help support every Home Health and Hospice patient that could benefit from In-Home - Non-Medical Care!
Certificate
By completing/passing this course, you will attain the certificate HCAF Course Certificate
Learning Credits
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