Description
Sustainable referral growth requires structure, accountability, disciplined activity, and effective leadership. This session explores outreach practices, messaging strategies, performance oversight, and operational systems that help referral teams produce more consistent results.
Speakers/Course Authors - John Dalton
Objectives
By the end of this webinar, attendees will be able to:
- Planning, organization, and time management
• Having their week planned out
• Making the right number of calls
• Eliminating windshield time
- Knowledge of product, community, and patient journey. Understanding their product. Understanding the community they serve. Knowing the patient health cycle
- Continuous learning and client engagement. Willing to learn from others, especially clients. Having empathy
- Sales leadership and oversight. Having a dedicated person overseeing the sales team
- Sales execution and accountability. Make sure they are asking for business, Knowing that sales is not about delivering donuts or lunches
- Defining success and expectations. Salespeople need to know exactly what success looks like in the eyes of the company
Certificate
By completing/passing this course, you will attain the certificate HCAF Course Certificate
Learning credits
Shopping Cart
Your cart is empty