Description
A strong culture of quality requires leadership commitment, transparency, accountability, and continuous improvement. This session offers practical guidance for assessing organizational culture and implementing strategies that strengthen performance and produce lasting quality improvement.
Speakers/Course Authors - Melinda Gaboury
Objectives
By the end of this webinar, attendees will be able to:
- Define the key characteristics of a mature quality culture and evaluate their own organization's current maturity level.
- Explain the critical function of leadership in shaping, communicating, and modeling a quality-focused vision.
- Identify strategies for empowering employees to take ownership of quality and contribute to continuous improvement efforts.
Certificate
By completing/passing this course, you will attain the certificate HCAF Course Certificate
Learning credits
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