HCAF: Challenging Conversations in Healthcare Leadership: From Emotional Reaction to Confident Action (SN, OT, ST - 1.5)

This webinar is designed to help home care leaders move from emotional hesitation to confident action when navigating challenging workplace conversations. Participants will explore why difficult conversations feel so hard especially in the home care setting, how emotions and past experiences influence leadership behavior, and practical strategies to prepare for conversations involving performance, boundaries, conflict, or accountability. With a clear emphasis on leadership skill-building—not therapy or HR policy—attendees will learn how to plan for desired outcomes, manage emotional reactions, and engage in conversations that build trust, clarity, and forward momentum within their teams.

Speaker/Course Author - Stephanie Greene, MHA, CPC, PCC, ELI-MP