Description
This session will explore the vital steps in navigating and addressing harassment in the home care environment, ensuring that care teams are equipped to maintain a safe and respectful atmosphere. Home care providers must be prepared to manage and resolve interpersonal issues that may arise in the home setting. We’ll discuss proactive strategies for fostering positive communication, establishing clear boundaries, and creating an inclusive, respectful culture. Attendees will learn how to cultivate an environment where both caregivers and clients feel safe, respected, and valued.
Speakers/Course Authors - Emily Scarbrough McFadden, MPH, CPHQ
Objectives
Course Objectives
-Understand the prevalence and impact of harassment in home care.
-Explore training techniques to prepare caregivers for challenging situations.
-Design organizational policies to support staff and uphold agency values.
Certificate
By completing/passing this course, you will attain the certificate HCAF Course Certificate
Learning credits
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