Description
In the fast-paced role of home care sales, professionals encounter unique challenges that go beyond mere transactions. They serve as pillars of comfort, support, and assurance to families navigating difficult times, underscoring the crucial need for specialized sales training tailored to the home care industry.
This session delves into the core components of effective home care sales training, emphasizing the delicate balance of empathy, understanding, and trust-building alongside traditional sales skills. Attendees will gain invaluable insights into:
• Developing relationships with professional referral sources
• Building strong relationships in the home care sales role
• Identifying Key Performance Indicators (KPIs), goals, and steps to accountability
• Integrating in-person marketing with online efforts
Join us as we provide you with the tools and strategies necessary to elevate your approach to home care sales and achieve unparalleled success in this dynamic industry.
Speakers/Course Authors - Valerie VanBooven & Dawn Fiala
Objectives
Course Objectives:
-
Attendees will be able to describe 3 important aspects of developing relationships with professional referral sources.
-
Attendees will be able to describe the 5 pillars to successful relationship-building in the home care sales role.
-
Attendees will be able to identify and write down appropriate KPIs, goals, and steps to accountability in the home care sales role.
-
Attendees will be able to identify 3 ways to incorporate in-person marketing with their organization's online marketing efforts.
Certificate
By completing/passing this course, you will attain the certificate HCAF Course Certificate
Learning credits
Shopping Cart
Your cart is empty