Description
What is a case manager's role? Isitsimply to assess, facilitate, and coordinate services? Or isitto be supportive, bring value, and have a comprehensive understanding of the patient’s needs? Case managers play an important role in supporting patients and their families. Patient care is not routine, and care coordination needs to meet changing needs. In this session, we will discuss how the role of the case manager is integraltoquality of care.
Course Instructor - Christina Nuqui
PT credits awarded for course completions are approved for 1 year and expire at the end of the calendar year unless otherwise stated.
For a complete list of courses offering PT credits for this year, click here.
Objectives
- Define the role of the case manager.
- Identify ways to improve case management.
- Understand the importance of care coordination.
- Apply methods that will improve quality of care.
Certificate
By completing/passing this course, you will attain the certificate HCAF Course Certificate
Learning credits
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