Description
The purpose of this webinar is to assist Medicare-certified home health agencies in developing a competency program for the entire organization.
By implementing a competency program, your agency will be able to reduce its risks. Make sure your staff is competent in accordance with your policies, procedures, and regulations. Validating staff competency through a formal program on an ongoing basis strengthens an administrator's confidence that clinicians are competent in all procedures, such as wound care, medication management, IV care, and infection control techniques. As a result, patient and family satisfaction scores will be improved as a result of staff competence while coordinating and providing care.
Additionally, we will discuss competency for all disciplines and agency positions. For example, the biller's role is so crucial, but do you conduct competency validations for that position? In this webinar, attendees will gain a better understanding of the importance of a competency program for all staff.
Speaker/Course Author - Sharon Litwin RN, BSHS, MHA, HCS-D, COQS
Objectives
At the conclusion of this program, the participant will be able to explain:
- Competency programs: what they are and what they are not
- The benefits of having a competency program that is effective
- What you can do to enhance the effectiveness of your risk management program
- Educating staff through competency-based training
- Strategies for improving outcomes for your patients and agency
- Regulatory compliance best practices for your agency
Certificate
By completing/passing this course, you will attain the certificate HCAF Course Certificate
Learning Credits
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