HCAF: Home Care is a Team Sport (1.5 SN, OT, ST, PT CEU)

Do you feel like you and your staff are driving around in circles? How prepared are you when trouble is at your door or quarter panel? Do you have productive and positive communication between your control tower and the pit crew? Join Maureen Albertson of Millennium Home Care and HCAF's Region 8 Board of Directors representative for insights into her experience with Hurricane Ian, which translates well to any team-building and problem-solving issue that might arise in your home care business. In Florida, it’s not a matter of “if” your agency will face an urgent situation, but “when”. Maureen will share drama-free methods to prepare your team now so that you can stay on the racecourse and actually find “calm during the storm” knowing and trusting that your team and processes are in place, and you will conquer the issue at hand.