Compassion fatigue and burnout are leading causes of health care workers leaving their jobs and professions. The "solution" has been vaguely framed as an individual responsibility, as opposed to an organizational or systemic issue. As health care organizations face unprecedented staffing shortages and recruitment and retention problems, it is time to consider a different approach to creating sustainable teams. Rather than pressing individuals who are already stressed to "fix" themselves, workplace wellness requires "self-care" at the individual, team, and organizational levels. Compassion fatigue and burnout affect the entire organization, as well as the patients. The goal of this presentation is to give clinicians and non-clinicians alike a new perspective on how to care for themselves, each other and take responsibility for creating a welcoming and healthy workplace.
Understand definitions and implications of burnout and compassion fatigue on direct care providers in the healthcare industry.
Identify the role of the team and organization in cultivating a culture that helps create a “shield” against burnout and compassion fatigue.
Brainstorm ways to increase care satisfaction within yourself, your team ,and your organization to improve staff retention and quality of care for the patients you serve.
By completing/passing this course, you will attain the certificate HCAF Course Certificate
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