This program will be an in-depth look at agencies' client service agreements. These agreements allow an agency to get paid and help protect the agency from liability. They are used in every transaction and are the foundation of an agency's business. This presentation will provide a comprehensive list of provisions to include in the agreements -- including sample language for attendees to use -- as well as problem areas to avoid. The program is very interactive and leaves ample time for audience questions.
Course Instructor - Bob King, Esq.
At the end of the presentation the participants will be able to:
1. Understand the importance of client contracts legally, and for business operations and marketing (5 minutes)
2. Analyze essential contract language to ensure prompt payment and liability protection (20 minutes)
3. Review provisions to avoid in contracts and language that can get an agency in trouble (20 minutes)
4. Understand and respond to audience concerns and questions regarding contract language and implementation (5 minutes)
By completing/passing this course, you will attain the certificate HCAF Course Certificate
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