Description
Equip your field and intake staff with the advantageous skills and techniques of motivational interviewing. Utilize these tried and true skills to increase productivity and patient compliance to nutrition and exercise routines, and accurately complete OASIS and other patient assessments. Your agency’s outcome scores will be enhanced. Home care agencies are on the hunt to find competitive advantages – this skill in your toolkit is a hidden jewel in our industry. Do not miss this opportunity to elicit your patient’s motivation more effectively through your communications and actions.
Course instructor - Diana Cullum-Dugan
Objectives
1. Attendees will be able to describe the VA Aid and Attendance Pension Benefit, and how it works.
2. Attendees will be able to document 2 strategies that they can implement immediately to capture some of the aging veteran market.
3. Attendees will be able to discuss the value of the aging veteran market and the resources available to seniors.
Certificate
By completing/passing this course, you will attain the certificate HCAF Course Certificate
Learning Credits
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