Essential Training At Your Finger Tips

The goal of this course is to provide home health professionals with the knowledge about the identification and management of victims of domestic violence or intimate partner violence and to meet Florida state mandatory continuing education requirements in domestic violence. Read more

March's Topic: Technology: Tools & Tips to Help You Provide Better Service Read more

This session will provide an overview and updates to Value Based Purchasing in the areas of preventing unplanned hospital care, including Emergency Room Visits, Acute Care Hospitalizations and Patients Discharged to the Community. Course Instructor - Sharon Litwin Read more

This session will address changes to CoPs subparts B (patient care) and C (organizational environment), which cover: compliance with federal, state, and local laws and regulations related to health and safety of patients; emergency preparedness; organization and administration of services; clinical records; personnel qualifications; basis and scope; and, release and reporting of patient identifiable OASIS information.  Read more

Many private duty agencies strive to provide holistic care in order to meet their clients’ total needs. But all too often the financial aspect of care is ignored or overlooked by home care agencies. The sheer amount of money that is required to pay for care is stressful enough; families struggle with not only how to find the funds, but also how to manage the payment process. Since most clients do not have sufficient assets to pay for all of their care out of pocket, many turn to third party sources. But those programs, even when identified, are still complex.   Clients with third party benefits represent a valuable and growing revenue opportunity if agencies know how to attract and service them. Become an inspiration to seniors and their families. Go above and beyond typical home care services and provide the financial assistance that is often ignored by the industry. Differentiating your agency by providing much-needed financial advocacy is an innovative way of attracting and retaining clients. Key questions agencies should ask themselves include: • Do we address the financial care of the client? • What are we doing to help clients and families navigate third party benefits? • Are my financial policies making life even harder for the family? • Am I pushing the burden of third party billing onto clients’ families? • Do my competitors offer assistance with third party benefits? Course instructor - Matt Capell Read more

As a home care agency owner, you should be working on the business, not in the business. Oftentimes owners get pulled into administrative tasks and day-to-day operations when they should be focused on high-level strategy aimed at profitable revenue growth. Knowing what business functions to outsource and when is a crucial component of running a profitable business. In order to leverage your team’s core competencies, you must outsource extraneous functions to companies that deliver the expertise your business needs. Outsourcing can engender cost- and time-savings and enable lean teams to achieve operational efficiencies. Read more