Essential Training At Your Finger Tips

This 3-hour program is designed to facilitate the understanding of the various Medicare audits that home care agencies may be experiencing now and in the future, and how to prevent and appeal Medicare denials. These audits include Comprehensive Error Rate Testing (CERT), Zone Program Integrity Contractors (ZPIC) (formerly Program Safeguards Contractors), and Recovery Audit Contract (RAC) among others, which are performed to identify overpayments to agencies that result in denials and payment recoveries. Some agencies have also experienced recent audits from the Office of the Inspector General (OIG) for OASIS acceptance in the state repository as a condition for payment, making it critical that agencies prepare for these audits and learn how to appeal denials. Course Instructor - Cheryl Leslie & Pamela Meliso, JD, MPH PT credits awarded for course completions are approved for 1 year and expire at the end of the calendar year unless otherwise stated. For a complete list of courses offering PT credits for this year, click here. Read more

How will the IMPACT Act impact you? Will it be a pebble in a pond or a humongous meteorite colliding with your world ending life as you know it?! Not sure, and have too many other things to worry about these days? Don’t be overwhelmed, but don’t bury your head in the sand either! Instead, join this webinar that will discuss the IMPACT Act in detail and let J’non break it down and explain exactly what to expect. Congress gave the go-ahead and CMS is now implementing this quality strategy in an effort to strengthen patient and family engagement, promote effective communication and coordination of care, along with prevention and treatment of chronic disease. It all sounds wonderful in theory, but the details matter. Those details will soon be in the sky directly above you. For example, quality measures for home health begin in January with the OASIS-C2 and measures to be added over the next few years. Those measures will be discussed, and implementation timeliness established -- across the post-acute continuum of care, so that you will be prepared. Don’t be “Chicken Little” or a dead dinosaur! Course instructor - J'non Griffin Read more

Equip your field and intake staff with the advantageous skills and techniques of motivational interviewing. Utilize these tried and true skills to increase productivity and patient compliance to nutrition and exercise routines, and accurately complete OASIS and other patient assessments. Your agency’s outcome scores will be enhanced. Home care agencies are on the hunt to find competitive advantages – this skill in your toolkit is a hidden jewel in our industry. Do not miss this opportunity to elicit your patient’s motivation more effectively through your communications and actions. Course instructor - Diana Cullum-Dugan Read more

Do your clients or patients truly believe that your agency is different (a.k.a. better) than your competitor? How do your referral sources differentiate you from the myriad of other agencies in your market? Have you clearly defined just how stunningly you outshine your competition? In today’s market, it is imperative that you show your value and incorporate that message throughout your organization. This session will help you build an action plan to overcome the marketing barriers that confront your agency to prove that you are a shining star. Course Instructor - Mikelle Conner   PT credits awarded for course completions are approved for 1 year and expire at the end of the calendar year unless otherwise stated. For a complete list of courses offering PT credits for this year, click here. Read more

April 1, 2014 is just around the corner and there are MASSIVE changes to the Medicare Hospice Billing Regulations. Is your hospice ready? Is your software ready? Be among the elite group of billers that are current on updated claims requirements for Hospice Medicare claims. It is critical that agencies are prepared for these changes in order for cash flow to not be effected. The 2014 Claims Requirements will be detailed including changes to GIP visits, Inpatient Facility Identification, Post-Mortem Visits, Drugs (Injectable & Non-Injectable) and Infusion Pumps. This session will prepare for questions that need to be addressed with software vendors and pharmacies. If you are part of the billing cycle in hospice this webinar is a must. Course instructor -  Melinda Gaboury Read more

Home care agency owners know that marketing, branding, and networking are all important activities needed to grow a business. But who has time to do everything? Attend this webinar and learn the strategies that successful home care agencies nationwide already know: how to make your website work FOR you 24/7/365. Generating qualified leads is easier when they come from your own website. Learn how! Course Instructor - Valerie Vanbooven Read more